Privacy Policy i1m88
This document explains how i1m88 collects, processes, stores and protects your personal information as a member of our platform. We treat your privacy as a priority and are committed to handling your personal data responsibly.
Your data is protected in line with
international security standards
i1m88 Privacy Commitment
Personal Data Encryption
All personal information you provide to i1m88 is encrypted using encryption technology during data transmission and storage, ensuring no unauthorised third party can access that information.
Strict Access Controls
Only authorised staff may access member personal data. Every access is logged and continuously monitored to ensure transparent and secure data management at all levels of i1m88 operations.
No Data Sales
i1m88 does not sell or rent member personal information to any third party for marketing purposes. Your data is used only in the context of the services you have joined with our platform.
International Standards Compliance
Our platform operates under international licensing that requires compliance with strict data protection policies. We review and update this privacy policy regularly to remain relevant and compliant with current standards.
Flexible Communication Preferences
You have full control over your communication preferences with i1m88. Every member can manage notification, promotion and marketing communication preferences through account settings or by contacting our support team.
Regular Updates
The i1m88 Privacy Policy is updated from time to time to reflect changes in how we handle data or in response to relevant changes in law. Members will be informed of any significant changes.
Important Note: By registering and using i1m88 services, you agree to the terms stated in this Privacy Policy. Please read this document carefully before registering an account. This policy applies to all members and visitors of the i1m88 website.
Information Collected
i1m88 collects various types of information from members and prospective members during the registration process, use of the platform and interaction with our services. The types of information we collect include:
- Identity Information: Full name, date of birth, identification card number (MyKad), and images of identity documents for account verification purposes.
- Contact Information: Email address, mobile number, and residential address.
- Financial Information: Details of your chosen payment method — including Touch 'n Go eWallet, DuitNow, online banking (FPX), Boost, ShopeePay, and crypto wallet information (USDT, BTC, ETH) for processing deposits and withdrawals.
- Usage Information: Game activity records, transaction history, access logs, IP address, web browser type, and platform usage data.
- Communication Information: Records of correspondence between you and our customer support team via live chat or email.
We collect only the information genuinely necessary to provide our services and to meet legal compliance requirements.
How Information Is Used
Information collected by i1m88 is used for the following purposes:
- Account Management: Creating, verifying and managing your member account, including accurate processing of minimum deposits of RM20 and minimum withdrawals of RM50.
- Service Delivery: Enabling access to all i1m88 game products including online slots, live casino, sports betting, live betting and 4D lottery.
- Financial Transaction Processing: Processing all your deposits and withdrawals securely within 10 to 45 minutes for approved withdrawals.
- Fraud Prevention: Detecting and preventing fraudulent activity, money laundering, and violations of the platform's Terms & Conditions.
- Customer Support: Providing 24/7 customer service via live chat and email in Malay and English.
- Promotional Communication: Sending information about bonuses, promotions and platform updates — subject to your communication preferences.
- Responsible Gambling: Monitoring gameplay patterns to support our responsible gambling programme and identify members who may need assistance.
Information Sharing
i1m88 does not sell, rent or disclose member personal information to third parties without your consent, except in the following circumstances:
- Service Providers: Third parties that assist us in platform operations such as payment processors and technical infrastructure providers, subject to strict confidentiality agreements.
- Legal Requirements: When required by law, court order, or a valid request from a competent authority.
- Rights Protection: When necessary to protect the rights, property and safety of i1m88, our members or the public.
- Business Transfers: In the event of a merger, acquisition or asset sale, where member information may be transferred to a new entity — subject to a privacy policy offering at least the same level of protection.
🛡️ Our guarantee: All i1m88 service partners are bound by confidentiality agreements that prohibit them from using member data for any purpose other than those specified.
Data Security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, destruction or accidental disclosure. These measures include:
- Use of encryption protocols during data transmission through the i1m88 website.
- Storage of passwords in a cryptographically processed form — we do not store passwords in plain text.
- Role-based access controls to ensure only authorised staff can access sensitive data.
- Regular security audits and system vulnerability assessments.
- Established incident response procedures to address any data breaches promptly.
However, please be aware that no data transmission system over the internet can be guaranteed 100% secure. You are also responsible for keeping your account password confidential.
Cookies and Similar Technologies
The i1m88 website uses cookies and similar technologies to improve your browsing experience. The types of cookies we use include:
- Essential Cookies: Required for basic website operations such as login session verification and account security. These cookies cannot be disabled.
- Functional Cookies: Store your preferences such as language choice and display settings to provide a better experience.
- Analytical Cookies: Help us understand how members use the platform so we can improve our services and user interface.
- Marketing Cookies: Used to display promotions and content relevant to your preferences, based on platform usage.
You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of some parts of the i1m88 website.
Data Storage and Transfer
Personal data of i1m88 members is stored on servers protected by strict physical and digital security controls. The data retention period depends on operational requirements and legal obligations:
- Active Account Data: Retained for the duration of the active account and for a reasonable period after account closure to meet audit requirements.
- Financial Transaction Records: Retained in accordance with legal requirements relating to financial record-keeping applicable to our platform.
- Communication Logs: Records of customer support interactions are retained for quality control and dispute resolution purposes.
In the context of i1m88's global operations, data may be stored or processed outside your country of origin. In such cases, we ensure that a level of protection equivalent to this privacy policy is maintained through appropriate contractual agreements.
Children's Privacy and Age Restrictions
The i1m88 platform is strictly for individuals aged 21 and above only. We do not knowingly collect personal information from individuals under the age of 21.
All prospective members are required to verify their age during the registration process. If we find that information has been collected from an individual below the specified age limit, the account in question will be closed immediately and the information will be deleted from our records.
⚠️ Reminder: Online gambling is an activity for adults. If you are aware that any underage individual is using or attempting to access the i1m88 platform, please contact our support team immediately.
Third-Party Links
The i1m88 website may contain links to external websites or services not operated by us. This Privacy Policy applies only to the i1m88 platform and does not cover the privacy practices of those third-party websites.
We encourage you to read the privacy policy of every website you visit. i1m88 is not responsible for the content or privacy practices of third-party websites.
Contact Us Regarding Privacy
If you have any questions, concerns or requests relating to this Privacy Policy or i1m88's management of your personal data, please contact us through the following channels:
- Email: [email protected]
- Live Chat: Available 24/7 through the i1m88 platform in Malay and English.
Our customer support team will endeavour to respond to every privacy-related enquiry thoroughly. For formal requests concerning your personal data rights, please clearly state the type of request and your account details to help expedite the process.
Your Rights As an i1m88 Member
As an i1m88 member, you have certain rights regarding your personal data. We respect and facilitate the exercise of these rights.
Right of Access
You have the right to obtain a copy of the personal information we hold about you at any reasonable time.
Right of Rectification
You may request the correction of any personal information that is inaccurate or incomplete in i1m88's records.
Right of Erasure
You may request the deletion of your personal data, subject to our legal obligations to retain certain records.
Right of Restriction
You may request that we restrict the processing of your personal data in certain specified circumstances.
Right of Portability
You have the right to receive your personal data in a machine-readable format for transfer to another service where applicable.
Right to Object
You may object to the processing of your data for direct marketing purposes at any time without having to provide a reason.
Right to Withdraw Consent
Where processing is based on your consent, you may withdraw that consent at any time.
Right to Complain
You have the right to lodge a complaint with the relevant authority if you believe your privacy rights have been violated.
To exercise any of the above rights, please contact the i1m88 customer support team via 24/7 live chat or by email at [email protected]. We will process your request within a reasonable timeframe and inform you of the action taken.
Frequently Asked Questions Privacy Policy
Answers to common questions about privacy and the protection of your personal data at i1m88.
Join i1m88 with Full Confidence
Your personal data is always protected at i1m88. Start your gaming experience today with strong privacy assurances and responsible service.